After much consideration and discussion, the KublaCon team has made the decision to cancel KublaCon Game Convention for 2020.
We did not come to this decision lightly. We wanted so much to be that silver-lining for people to rise from this tumultuous time in all of our lives.
In the end, the safety of our attendees, exhibitors, staff and partners is paramount to the desire to host the best and most fun convention anywhere.
We know this will disappoint many of you, we are disappointed along with you. We also know there will be questions as to what comes next.
Some of us on Staff, myself included, lost their day job amid this pandemic, many more staff are at home, quarantined; just like you. You may be wondering what happens to your badge fees, ticket fees or booth fees. We want to help answer all of that and we humbly ask for your help too.
In times like these we all face very similar consequences of the SARS-CoV-2 virus. Like you, we do not have the means to carry on without hosting this years’ convention. So what can you do to help your favorite convention? Here are some suggestions for you to consider.
- 1) If you are in a position where donating your badge and ticket fees to our cause to keep the lights on; we would be eternally grateful for your assistance during this time. Merchandise would still be refunded.
- 2) If you would like us to transfer your badge to KublaCon 2021, we can do that, but all merchandise and tickets would still be refunded.
- 3) Finally, if this pandemic has really caused a hardship and a refund would really help you and your family; we are happy to oblige.
We hope that everyone understands that a mass calling for refunds would make the financial situation for KublaCon a dire one. We share this for transparency sake and not one of pity or blame. To put on a convention of this size we had to spend some of the money we take in and never in a million years did we foresee something like what we are facing now.
Lastly, the process of going through the hundreds of emails we are sure to receive after this letter will take us some time to sort through. We ask for your patience and understanding and know that we will do our best to accommodate your choices in as expeditious a manner as humanly possible.
With much love from you KublaCon Family,